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GotPrint Always A Step Ahead To Guarantee Highest Quality
Quality Statement Our Guarantee

Here at GotPrint, we know that it can be a little frightening to make that leap in ordering print products online, which is why we take every effort to alleviate your worries so that you can focus on marketing your materials. With our amazing products, incomparable deals, user-friendly website, exceptional customer service team, and time-saving instant online proof option, we know that you will be satisfied.

GotPrint stands behind its high-quality printing at competitive prices.

See for yourself and try our quality test!

Are you a first-time customer? No problem!

We offer first-time customers the possibility to test a product they designed without risk for 60 days upon receipt of the delivery. In case you are not satisfied with the product because it does not resemble the screen proof you approved, just send the product back to us. We will refund you the entire printing costs for this order. However, this offer only applies to orders with a value of less than EUR 100,00.

Return delivery to: GotPrint.eu BV, Randwycksingel 20, 6229EE Maastricht, Nederland.
(PLEASE NOTE: WE DO NOT PAY FOR RETURN SHIPPING)

The printing costs will be refunded within 14 days of receipt of the returned products. Material to meeting the time limit is the time of receipt of the products by GotPrint. You carry the burden of proof for timely return. In order to ensure the assignment of the returned product to the corresponding order, the order number needs to be included with the return. Your warranty rights for defective products are not affected by this right to return the product due to dissatisfaction.

It is the customer's responsibility to provide us with a print-ready file that complies with our printing requirements (see our requirements for files in the tab "preparing files", resolution: 350 dpi, CMYK-colour-mode, precise cutting edges etc). GotPrint only corrects errors due to cutting edges, printing quality, and shifts above and beyond industry standards in the print. Therefore, please carefully review the screen proof provided to make sure that the print-product you designed meets your expectations before you approve the printing order. If you are not satisfied with the result, we will refund you the printing costs according to the above named conditions.

Happy ordering!

Our Guarantee