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GotPrint Privacy Statement & Website Privacy Policy

Updated: December 20, 2010

Privacy information

GotPrint.eu is obliged to safeguard the privacy of customers. Customers can visit most website pages without having to give out privacy-sensitive information. In some cases, GotPrint.eu needs information from the customer in order to be able to provide the services required. This privacy policy relates to this customer information collected by GotPrint.eu. Please read the entire privacy policy.

Collecting the personal information

GotPrint.eu asks for personal information in order to identify and contact the customer. In general, this information is requested when the customer wants to register for newsletters by e-mail, wants access to a premium site, wants to register for an event or training or wants to make a purchase.

The personal information requested by GotPrint.eu usually concerns the e-mail address, language, country and postal address. More information may be requested when this is required for the service provision asked for.

GotPrint.eu also collects information about the customer's computer hardware and software. This information relates to the IP address, browser type, operating system, domain name, access times and linked website addresses. This information is used for the functioning of the service provision and to maintain the quality thereof, and to provide general statistic user data for GotPrint.eu.

GotPrint.eu also records which pages of GotPrint.eu's website are visited by customers. This visitor data is only stored under a unique ID number and is never linked to personal information.

Using the personal information

GotPrint.eu uses the personal information for the following purposes:
to monitor whether the website meets the customer's requirements;
to provide services such as newsletters;
to tell customers about product innovations, special offers, new information and other services of GotPrint.eu;
to assess whether the customer is given access to restricted-access web pages of GotPrint.eu.
The website visitor data will be combined with anonymous demographic information for research purposes, and this combined information will be used to improve the content of the website. On certain restricted-access sections of the GotPrint.eu website, visitor data is combined with personal information - with the customer's consent - in order to be able to offer a personalised content. Occasionally, GotPrint.eu hires third parties to provide certain services at its request, including packaging, mailing, delivery of goods, answering customer queries about the products and services, sending out post and processing registrations. GotPrint.eu provides these third parties only with strictly necessary information, and they are not permitted to use this information for other purposes.

Verifying the personal information

If you register personal information or otherwise furnish such information, GotPrint.eu will not make it available to third parties without your consent, except in the aforementioned situations.

GotPrint.eu sends e-mails in order to inform the customer about the requested products or services, or to send a confirmation. It is not possible to unsubscribe from this e-mail service, as it forms a vital part of the service provision.

Access to the personal information

GotPrint.eu offers the customer tools to ensure that the personal information is correct and up-to-date. If the customer registers with GotPrint.eu, the personal information can be viewed and edited under "My Account". To that end, the customer must enter his username and password.

Protection of the personal information

GotPrint.eu is obliged to protect the personal information in accordance with the Personal Data Protection Act. GotPrint.eu uses various protection technologies and procedures in order to protect the personal information against unauthorised access, use or publication. GotPrint.eu stores the personal information on restricted-access computer servers in controlled locations. When GotPrint.eu wants to convey sensitive information (such as credit card numbers) via the Internet, this information is protected by using encryption in accordance with the Secure Socket Layer (SSL) Protocol.

The use of cookies

When a visitor visits the website, a cookie is stored on the computer (if the visitor accepts cookies). These cookies will tell GotPrint.eu if this particular visitor has visited the website before. The cookies are used for the collection of data about website visits.

Maintaining this privacy policy

If you have any questions about this privacy policy, please send an e-mail to GotPrint.eu.

Changes to the privacy policy

GotPrint.eu will amend this privacy policy on a regular basis. In that case, the most recent version will apply and be placed at the top of this page.